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Osborne lodge is a well established family run care home offering short and long term residential and day care services.
The home is situated close to New Milton and within walking distance of the town centre, GP surgeries, and community centre. The appeal of this area is easy to understand, with easy access to the New Forest and idyllic surroundings.
The home prides itself on a long standing management and staff team who fully understand that the only way to deliver the highest standards of care is through exceeding expectations in all areas. All staff hold the NVQ in care to the highest level to enhance their professional knowledge and understanding of clients individual needs.
Personal choice, individual freedom and comprehensive care are the foundations of everything we do.
Our philosophy, is reflected in the homes calm, welcoming and friendly atmosphere. We encourage prospective clients to visit at any time, even if they are not ready to take the next step of moving to a care home.
Osborne Lodge has prided ourselves on offering hotel style accommodation. All rooms are individually furnished to provide little personal touch and all with en-suite facilities, this enables to retain even more privacy and dignity. All ground floor rooms have patio doors which lead to your very own patio area and main garden. You are welcome to bring your own personal possessions. A lift to the first floor leads to a specialised Parker bathroom for clients who need that little extra care and to the large upstairs rooms.
All rooms are provided with a 24 hour call system if you need assistance.
Our aim is to promote leisure and social activities to ensure clients are encouraged to retain a fulfilling lifestyle we feel it is essential to support clients to continue their hobbies and interests. Together with our activities co-ordinator, clients are encouraged to be involved in the planning and development of an interesting and varied programme of events ranging from bingo to keep fit classes, outings, and entertainment.
For those who are unable to take part in our group sessions, the home offers a one to one activity which is tailor made to suit each individual needs. During the summer time staff often entertain their clients with different shows from singing to line dancing and BBQs are often a favourite choice with our clients and their family.
At Osborne Lodge we pride ourselves on the standard of care. All our staff undertake induction and training plans. To achieve a high standard of care there is an on-going training programme offered to all our staff giving a strong pool of knowledge across the team. Our staff are fully committed to the values of privacy and dignity and provide a happy 24 hour environment in which to live your life flexibly in the way you choose. Osborne Lodge operates a key worker system throughout the home giving each client their own personal carer.Trying to find care for a loved one can be a daunting task, of course you may ask about the facilities, the care the staff but perhaps the most important question might be, would I like to live in a place like this? Our care home has moved with the times, we are warm and welcoming and provide that special service, giving you freedom of choice and independence.
By achieving this our home is your home designed with you in mind whether you're here for the day, a holiday or for the longer term.