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Our registered nurses and carers are trained to
ensure that the privacy, dignity and choice of each resident is
respected.
Committed to quality care for the
individual.
Care
At Highfield, care is
based around each person's individual needs. Some of our residents have only
modest care requirements, and may simply enjoy living within a secure and caring
environment. Others need 24 hour nursing assistance. However, whatever the need,
care is delivered with patience, kindness and understanding.
The care plan for each resident is exclusive, and
aimed at promoting health and independence. Residents and where appropriate
their families, are involved as far as is practical in the decisions regarding
their care.
Doctors from local practices visit Highfield on a
regular basis or by individual appointment. Residents may choose to retain their
own family GP, alternatively we can make the necessary introduction to a new
practice.
We very much recognise the importance of personal,
individual and resident focused care. To achieve this, good communication
between all members of the care team, be they nurses, carers, relatives or
doctors is essential.
Facilities
Highfield has TV lounges and a quiet sitting room
(with both smoking and non-smoking areas). A separate dining room, where
residents can join the company of others at meal times, is also an important
feature of the home.
One and a half acres of gardens and a spacious
courtyard, accessible from the conservatory, are also available for the benefit
of residents. The home is attended by an experienced hair stylist, a qualified
chiropodist and a range of complementary therapies can be arranged to suit
individual requirement. All the laundry for our residents is undertaken by the
home.
A varied programme of activities also takes place in
the home for the benefit of residents. Visitors are welcome at any time and in
addition all our facilities are extended to close friends and family.
Choice of Food
Our Chef
prepares a wide range of home cooked food based upon traditional cooking using
fresh produce. Special diets are catered for and daily choices are available.
Meals are served to suit the convenience of residents and can be served in the
privacy of bedrooms or at the table in our dining room. The entertainment of
guests and arrangement of small private parties attracts a small extra
charge.
Types of Stay
Whilst most
of our residents live permanently at Highfield, there is a regular number of
returning guests who choose to stay with us for shorter periods of days or
weeks. Many people find a break from their own home an essential tonic. Others
may choose to rest with us following a period of poorer health and recuperate at
the home.
We fully appreciate the stress associated with
leaving home to live in a new location, and are happy to accept new residents
for an agreed trial period at the end of which there would be no further
obligation.
Admission & Fees
Prior
to admission, each new resident is encouraged to visit the home to satisfy
themselves that the environment and ambience is to their liking. Our Home
Manager will also wish to discuss the personal preferences of each prospective
resident and whatever care needs may be required. This is essential to confirm
that we are able to provide the correct environment for each
individual.
The fees for care are dependent upon the choice of
room available and the individual's requirements and needs. Arrangements for the
payment of fees will be agreed with residents prior to admission.
Philosophy of Care
We are committed to providing the highest possible
standards of care.
Residents will be
treated as individuals and cared for with respect and dignity within a safe,
comfortable and homely environment which provides stimulation and encourages
independence where appropriate.
For further information and to arrange a visit,
please contact the Home Manager at any time
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